Refund Policy
This policy applies to Premium subscriptions purchased from MyQR3D, operated by ปราการ เสาสูง (Prakarn Saosoong) in Thailand.
Effective date: September 7, 2026
Initial subscription payment
You may request a refund review within 7 calendar days of your initial Premium subscription payment. A refund is not automatic. Eligibility is reviewed based on the circumstances of the request, account usage, and applicable law.
Renewal payments
Premium subscriptions renew automatically until canceled, and customers are responsible for canceling before renewal. Renewal charges are generally non-refundable once the new billing period has begun, except for billing errors, duplicate charges, applicable statutory rights, or other circumstances where a refund is required by law.
Billing errors, duplicate charges, and disputes
Contact support@myqr3d.com promptly if you believe a charge is duplicated or incorrect. We will investigate legitimate billing errors and correct or refund them where appropriate. Providing us an opportunity to review the issue may help resolve it quickly.
Cancellation is different from a refund
Cancellation does not itself refund previously paid fees. When cancellation is scheduled for period end, Premium access continues through the already-paid period. The account returns to the Free plan after that paid period ends. You can cancel through the Stripe Customer Portal from your MyQR3D billing page.
How to request a review
Email support@myqr3d.com with the email address associated with your account, the approximate payment date, and relevant invoice or transaction information. Do not email passwords, full card numbers, security codes, or other sensitive payment credentials. We aim to respond within 2 business days. You can also review our Support page.
Statutory rights
Nothing in this policy limits consumer rights or other rights that cannot legally be waived under applicable law.