Privacy Policy

Information we handle

• Account and profile information, such as your email address and display name.
• Projects and design information you save or upload through the service.
• Service, usage, quota, audit, device, and security information needed to operate and protect MyQR3D.
• Subscription status and limited billing references needed to connect your MyQR3D account with Stripe.

How information is used

We use information to create and secure accounts, provide project and export features, administer subscriptions and quotas, respond to support requests, prevent abuse, diagnose reliability problems, and comply with applicable legal obligations.

Service providers and payments

Supabase provides application authentication and database infrastructure. Stripe processes subscription payments, payment methods, invoices, and related billing activity. MyQR3D does not store customers' full card numbers. These providers process information under their own terms and privacy practices while supporting MyQR3D.

Retention and security

Information is retained for as long as reasonably needed to provide the service, maintain security and business records, resolve disputes, and meet legal obligations. Retention may vary by data type and account status. We use reasonable technical and organizational safeguards, but no online system can guarantee absolute security.

Your choices and rights

Depending on applicable law, you may have rights to request access to, correction of, or deletion of certain personal information, or to raise a concern about its handling. Some information may need to be retained where required for security, billing records, dispute resolution, or legal compliance.

Privacy requests

Email support@myqr3d.com for a privacy request or question. Include the email address associated with your account so we can identify the request, but never send your password, full card number, or payment credentials by email. We aim to respond within 2 business days.